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RJ4All National Databank Highlight

This past autumn, RJ4All received refurbished tablets from The Good Things Foundation and Get Online London as part of the Device Bank Round 7. The following highlights are from two tablet recipients who are regular service users of our digital drop-ins and digital support services offered through the RJ4All Digital Hub

Richard

Richard, an 87-year-old gentleman who was born and raised in Rotherhithe, received a refurbished tablet with data from the Device Bank in November 2023. He is a regular service user of our digital drop-ins, food bank, and cooking events as he enjoys socialising with staff, volunteers, and other users at our Community Centre. He also appreciates 1-1 digital support which helps him to improve his currently low digital skills and feel more comfortable with technology. 

Richard has shared with us that he is “learning so much with the new tablet” and although he finds it challenging at times, he’s “enjoying the process of learning new things.” Having a tablet has improved his day-to-day experience greatly as he’s been able to download new apps such as the transport for London app which he uses to get bus/train times etc. He also uses it to regularly check football and cricket match scores as well as watching clips of old film stars on YouTube. 

Most recently, he has even downloaded TikTok! When asked about his experience attending our digital drop-ins on Thursdays, he said that “loves coming into the digital hub – particularly coming in to socialise, meet new people and learn new skills.” During the drop-ins, Richard has been able to not only learn new features on his tablet but also sort out any issues with its connectivity and settings. He has developed a strong friendship with two of our Digital Champions Skye, a young SE16 local, and Patricia, a friendly digital instructor, who he’s said have “been very helpful in teaching him how to use his new tablet and improve his digital skills.”

Madina

Madina, a mum, migrant and resident of the surrounding housing estate, received a refurbished tablet with data from the Device Bank in December 2023. She uses a wide range of services, from the food bank and digital drop-in to our many family activities like gardening and youth clubs for her two active children. As such many of her experiences at the Centre and benefits from our services involve the whole family

Madina has shared with us that her children’s language and digital skills, especially as non-Native English speakers, “are improving and they have been using the tablet a lot.” After placing critical parental controls on the tablet, it’s been very “useful for accessing educational resources including maths games.” Prior to receiving the tablet, her children would need to use their dad’s computer which he heavily relies on for his PhD studies. Now that they have access to the tablet as a learning tool, it has relieved some of that household pressure for more suitable devices. When asked about his experience attending our digital drop-ins on Thursdays, Madina said that she “finds them very useful, today I’m getting help with my CV.” At the same time, her two children play educational games on the Kahoot! Website led by a Youth Volunteer, competing to answer online trivia questions while also “learning to safely navigating the internet.”

Madina, Richard, and the rest of the RJ4All network of service users, staff, and volunteers are very pleased with the device and databank services offered through the Good Things Foundation and look forward to continuing this service. 

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